By Andy Chandler
A few weeks ago, I had the privilege of attending a Hearing Assistive Technology (HAT) workshop sponsored by HLAA and the Consumer Electronic Association Foundation (CEA). CEA paid for the attendees’ hotel rooms and meals during the workshop (thanks, CEA!). All I had to do was get myself to Bethesda, which I was able to do, thanks to Southwest Airline points (thanks Southwest!)
As you might guess from the title, the weekend workshop centered on using technology to address the challenges of hearing loss. It was like a mini-HLAA convention, which means the very best part of the workshop was meeting people from all over the country, including Hawaii! There were about 25 of us, some old hands with assistive technology, and some brand new to the topic.
The workshop was presented by Brad Ingrao, an audiologist from Florida, and a frequent speaker at national HLAA events. You might recognize Brad’s name from the HLAA magazine, where he writes a monthly column. What I like about Brad is that he can be a curmudgeon about his profession. It’s not all peaches and roses, as some hearing aid and CI manufactures claim. Brad made two key points about hearing aids and cochlear implants:
- They make bad hearing less bad (notice it doesn’t say, “make bad hearing good”).
- They work well, up to 6 feet away from the source of the sound.
So that’s why we use assistive technology — to make hearing better beyond six feet. How do we do that? That’s what we covered in the workshop, learning about technologies such as:
- Looping, FM and infrared systems
- Television and telephone amplification
- Telephone relay services
- Personal listening devices (which sometimes can work as well as hearing aids, and are a lot cheaper)
- CART and captioning (my personal favorite!)
- Smartphones and the Internet
We talked a lot about loops and telecoils. A lot of people think it’s outdated technology, as it’s been around for a while. In reality, it’s gotten better over the years, and it’s one of the most accessible and effective technologies — as long as your aids/CI have a telecoil. But to loop a space correctly, whether it’s a ticket booth or an auditorium, takes some audio engineering, and should be done by an experienced professional.
Of course, the best part of any HLAA gathering is the people you meet, and the gatherings that take place outside the official workshop events. There is something life-affirming about meeting others who share a hearing loss. At the workshop, at HLAA conventions and meetings, we are the majority. We understand what it means to live with a hearing loss and the challenges thereof. And darn if we weren’t going to do whatever was needed to understand one another!

Here’s a picture of a few of us enjoying one of Bethesda’s finer restaurants (I’m the guy on the right, in blue). I’m sure the wait staff had never seen so many hearing aids, CIs and ALDs at one table!
The reason CEA and HLAA sponsored this workshop was not just for the benefit of the attendees. In return for providing a “scholarship” (i.e, paying for lodging and food), attendees agree to take the information back to their local communities. So if you or your organization(s) are interested in learning more about Hearing Assistive Technology, I would be delighted to share what I learned. Just contact HLAAKC at hlaakc@gmail.com or give me a shout at aqchandler@gmail.com.
If you are interested in attending a HAT training weekend, the next one is September 6-8 in Sarasota, Fla. For more information, including how to apply for the class, visit HLAA’s website. The deadline to apply is Tuesday, Aug. 13.