InnoCaption Update

The following was sent to HLAA-KC committee member who was involved with InnoCaption previously.   We are posting this to let you know InnoCaption is returning.  Please follow directions if you would like to use captioning on your mobile smartphone.

Dear InnoCaption Users:

InnoCaption is happy to announce we have upgraded to a new telephone network provider to allow our users to have InnoCaption numbers which match the area of their mobile device. As a result of this upgrade, all users who registered prior to November 9, 2015 will need to re-register to be assigned a new InnoCaption number.

Note: The InnoCaption service, although you are able to re-register, will not be operational until our suspension has been lifted and we have relaunched.

Please register and follow the instructions below to ensure you are ready to use our service as soon as we are back!

Step 1: Delete the old InnoCaption Application from your phone. We have made many improvements to the InnoCaption App, so you want to make sure you have the latest version.

Step 2: Go to http://www.innocaption.com/register/ to register for your new InnoCaption number. Your number will be assigned to you as soon as you complete the registration process.

Step 3: Go to the App Store and download InnoCaption. The latest version is what will be installed on your device.

Step 4: When re-activing the app, be sure to enter your cell phone number, not your new InnoCaption number. Your InnoCaption number will show up automatically.

Step 5: Wait for a follow-up email or posting to let you know our target relaunch date! 

Thank you for your patience and continued loyalty to InnoCaption.


Cristina Duarte
Senior Regulatory Affairs Manager
cristinaduarte@innocaption.com
(703) 865-5553

Copyright © 2015 InnoCaption, Inc., All rights reserved.
You are receiving this email because you requested to be notified or opted in during your initial InnoCaption registration.Our mailing address is:

InnoCaption, Inc.

2913-C Saturn Street

Brea, CA  92821

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