Just saw this in the morning: “H&R Block agrees to improve access for deaf”

http://economy.kansascity.com/?q=node/9686

H&R Block is headquartered in downtown KC, so this is heartening to see – even though I admit I like their online tax software and have never had to go in person to get help with my taxes since I moved to KC.  Greater accessibility and options for hearing loss customers is a GOOD thing.